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Delivery

Deliveries Made Monday to Thursday

Orders for scooters placed before 1:00pm Monday to Thursday will be dispatched same-day to be received the next working day. 
Parts and accessories 1kg and below take 2-3 days to be delivered.

Deliveries Made Friday to Sunday

Orders placed on Friday to Sunday will be dispatched Monday, and will be delivered the next day or 2-3 days after depending on the product(s).

Signed Deliveries

All electric scooter orders are sent via DHL and have to be signed, whether by yourself, a member of the household or a neighbour. Parts and accessories purchased worth up to £15 are sent by Royal Mail or Hermes.

Failed Deliveries

If no one is home we will leave a card through your door to re-schedule a delivery or allow you to pick up the order from the depot.

Original Box and Packaging

Please keep hold of your original box/packaging for at least 30-days in the event you need to return the product to us - Please keep the Electric Scooter box safe.
Please see our Refund Policy for Terms & Conditions and more details.
 
 
International Ordering & Delivery Contact us @ info@doctorscooter.co.uk